Last updated: July 13, 2026
Tradexa is digital software with instant, full access the moment your payment is confirmed — including the market tools, the Auto-Pilot fleet, backtesting, and every member feature. Because access is delivered immediately and can't be "returned," all purchases (both the Lifetime plan and the Annual plan) are non-refundable.
We want you to be sure before you pay. If you're on the fence, email [email protected] with your questions first — a real person answers, and we'd rather help you decide than take a sale you'll regret. Inside the app, Practice mode lets you run the bots with fake money and real prices before you ever risk a dollar.
You can cancel your Annual plan at any time to stop future renewals — email support and we'll turn off auto-renew. You keep access through the end of the term you already paid for. Cancelling stops the next charge; it does not refund the current term.
If you were charged twice, charged after cancelling, or believe there was a genuine billing error, contact [email protected] right away. We'll investigate and correct any actual duplicate or erroneous charge — that's separate from a change-of-mind refund.
Tradexa is a software subscription, not an investment. Your subscription fee is for access to the tools; it is unrelated to any trading gains or losses in your own brokerage account. Trading results are never a basis for a refund. See our Risk Disclosure.
Questions about a charge? [email protected].